August 22, 2007

Battle has been won!

Many of you know the story of Olga Foster vs. Balch Springs IESI (Trash Pickup).... if you don't, I will tell you.

2 1/2 weeks ago, IESI came to the house to pick up our trash...a normal....beautiful day....birds chirping....wind blowing.... and then and IESI guys decides to ruin my day.

They pick up our trash and in the process they break my trashcan to the point that the wheels fall off b/c the axles are now broken (and cannot be fixed).... Now why would I care since IESI provides all their customer trash cans?......well, in City of Forney, we do not get IESI trashcans just the lovely service of getting our junk hauled away...

So, now that my day is ruined thanks to people who do not care...I call IESI in Balch Springs....talk to a lovely lady who tells me that the mgr will call me back tomorrow morning to settle this....

Hmmm, 2 1/2 weeks later and a dozen of vm's....no call back!

So, after lacking sleep and being in a bad mood, I call the Dallas IESI to file a formal complaint #2....I proceed to tell the "manager" about the broken trash can, the fact that the wheels were thrown in the yard in an attempt to cover up the broken wheels and the fact that our trashcan does not even stand up anymore....and remind him that a certain someone has ignored me for 2 1/2 weeks....

Now, I know that it is not a nice thing to do to rag on people and turn them in to their bosses for naughty behavior but after last night's attempt to fill out trashcan with junk, I couldn't stand the tipping trashcan that no longer could stand on its own... Did I mention that there is a black & white cop car outside my house....I am not getting big headed, but considering that my husband puts his life on the line everyday for citizens should earn us the right of an ounce of respect....like maybe not breaking out trash can or at least apologizing....

OK, Now I am done because we are getting reimbursed for our new trash can...

5 comments:

Mary Lou said...

You pulled rank!! That's a good story with a happy ending. Customer service isn't what it used to be.

АLEKSANDRA MOREL said...

Did you ever watch. Jerry Sienfield???
Never mess with garbage man!!!!!

АLEKSANDRA MOREL said...

garbage people pretty much control our lives...
you did not know?????
why did you not kiss feet for breaking your bollecting bin and asked him to do it again???
you complained?
you cares about your hasband??? whenever he will collect garbage he will earn respect too
you really made me mad Olga
I am going to give the pink shoes I bought for to a garbage guy

АLEKSANDRA MOREL said...

I was so mad at you I could not spell
sorry I cant talk to grandma and type at the same time
LOL

Laura said...

Man, that stinks, but I am glad it all worked out for ya'll.